Refund Policy

Refund requests are reviewed on a case-by-case basis. If the service fails to activate or does not function as described due to an issue on our end, contact support so we can resolve it or issue a refund.

Email support@xtreamerstv.com with your order details and a description of the issue. We aim to respond to refund requests promptly.

Refunds are generally not available once access details have been used to stream content, for issues caused by unsupported devices or incompatible player apps, or for account suspensions due to violations of our Terms of Service.

Approved refunds are processed back to your original payment method. Processing times may vary depending on your payment provider.

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated revision date.